CONTACT US

Headquarter: EWAY GLOBAL PTE. LTD., at 470 NORTH BRIDGE ROAD #05, BUGIS CUBE, SINGAPORE (188735)

Creative Office: 58 To Huu St, Nam Tu Liem District, Hanoi, Vietnam (100000)

WORKING HOURS

  • Our customer service team works from Monday to Friday from 9:00 AM to 5:30 PM Eastern Standard Time.
  • We often reply within 24 hours
  • We don’t work on weekends or holidays, but live chat is available 24/7

HOW TO CONTACT US?

  • If you ask about your existing order, please reply to the confirmation email you received right after placing order (was sent from support@customngo.com)
  • If you ask about any issues or problems while placing order, please open live chat on website (bubble icon at right bottom on screen). We’re always there to help
  • If you couldn’t find confirmation email for your order, please send a new email to support@customngo.com with your number order in Subject (For ex: Order #153722 – Printing Issue…)

CONTACT BY PHONE

  • For US customers only: send us a text via phone: +1 (616) 404-1687